FAQ section

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Brownies

Are your brownies really plant-based?

Yes. Every brownie we make is completely plant-based, using thoughtfully selected ingredients that deliver the same rich, indulgent experience you’d expect from a traditional brownie.

Are they gluten-free?


Yes. Our brownies are made without gluten, so more people can enjoy them without sacrificing texture or flavor.

Do they taste like a “healthy” dessert?


Not at all. Our goal was never to create a substitute. These are real brownies first, made to taste indulgent and satisfying. The fact that they are plant-based and gluten-free is simply part of how we make them better.

How should I store them?

For the best experience, store your brownies in a cool, dry place. If you prefer a firmer texture, you can refrigerate them. If you like them soft and fudgy, enjoy them at room temperature.

How long do they stay fresh?

Our brownies are made to stay fresh for several days when stored properly. Exact shelf life may vary depending on storage conditions.

Do you offer wholesale?

Yes. We partner with retailers, cafés, and food service providers. If you are interested in carrying our brownies, we would love to connect.

Shipping

When will my order ship?

Orders are typically processed within 1–3 business days. Once your order ships, you will receive a confirmation email with tracking information.

How long does shipping take?

Shipping times vary based on your location, but most orders arrive within 3–7 business days after they are shipped.

What if there’s an issue with my order?

If anything arrives damaged or there is an issue with your order, please reach out to us and we will make it right.

What is your return policy?


Because our brownies are perishable, we are unable to accept returns. However, your experience matters to us, and we are always here to help if something is not right.

What if my order arrives damaged?

If your order arrives damaged or not as expected, please contact us with a photo and your order details. We will work quickly to replace it or issue a refund.

Can I cancel or change my order?

Orders are processed quickly, but if you need to make a change or cancel, reach out right away and we will do our best to accommodate your request.